Return Policy
Last updated: January 2026
1. Money-Back Guarantee
IPTV France Services is committed to providing you with an exceptional user experience. That's why we offer a 7-day money-back guarantee on all our IPTV subscriptions. If you are not fully satisfied with our service, you can request a full refund within 7 days of subscription activation.
2. Eligibility Conditions
To benefit from the return guarantee, you must:
- Have subscribed to an IPTV subscription on https://iptvfrance.net
- Request the refund within 7 calendar days of subscription activation
- Have only benefited from one refund per account
- Contact our customer support to initiate the refund request
3. Refund Procedure
- Contact our support via WhatsApp at +19295600581 or by email at Hi@iptvfrance.net
- Provide your order email address and the reason for your request
- Our team processes your request within 48 to 72 business hours
- The refund will be made via the same payment method used at purchase
4. Refund Timeframes
- Credit card: 5 to 10 business days
- PayPal: 3 to 5 business days
- Other payment methods: 7 to 14 business days
5. Exclusions
- Request made after the 7-day period
- More than one refund per account
- Violation of the Terms of Use
- Issues related to your equipment or connection
6. Legal Right of Withdrawal
In accordance with applicable consumer protection laws, the 14-day right of withdrawal does not apply to digital content services where execution has begun with the consumer's consent. Our 7-day money-back guarantee offers superior protection, allowing you to test our service with complete peace of mind.
7. Return Method
Refunds are processed exclusively via online return. No physical product return is required as our services are delivered digitally. Simple procedure: contact support, team validates eligibility within 48-72h, refund initiated to original payment method, confirmation by email.
8. Customer Service
- WhatsApp: +19295600581
- Email: Hi@iptvfrance.net
9. Frequently Asked Questions
Can I request a refund after 7 days?
No, the 7-day guarantee is strictly enforced. After this period, no refund can be issued.
How many refunds can I request?
Only one refund is allowed per customer account.
What happens after a refund?
Your subscription will be terminated and your access will be deactivated.
For any questions: π§ Hi@iptvfrance.net Β· π¬ WhatsApp 24/7